COD Policy

Cash on Delivery (COD) Policy


At XPNSV, we offer the convenience of Cash on Delivery (COD) as a payment option for our customers in India. Please take a moment to familiarize yourself with our COD policy to ensure a smooth shopping experience:


1. COD Availability
   - COD is available for orders delivered within India.
   - COD may not be available for all products or locations, and its availability will be indicated during the checkout process.


2. Payment
   - When you choose the COD option, you agree to pay the total order amount in cash to the delivery person at the time of product delivery.
   - Please ensure that you have the exact amount in cash ready for payment to avoid any inconvenience.


3. Order Confirmation
   - After placing a COD order, you will receive an order confirmation email and/or SMS.
   - Our team will also contact you to confirm the order and delivery details before dispatching the product.


4. Cancellation
   - Orders placed through COD can be canceled within 24 hours of order placement.
   - To cancel an order, please contact our customer support team with your order details.


5. Delivery Process
   - Our delivery partner will attempt to deliver your order to the provided shipping address.
   - Please ensure that someone is available at the delivery address to receive the product.
   - The delivery person will not accept any form of payment other than cash.


6. Order Verification
   - To ensure a secure COD process, our delivery personnel may verify your identity and collect your signature upon delivery.
   - Please cooperate with them during this verification process.


7. Return Policy
   - If you receive a damaged or incorrect product, you can request a return or exchange as per our Return Policy.
   - Please do not accept a damaged or tampered package and inform the delivery person immediately.


8. Non-Availability or Refusal
   - If you are not available at the provided address or refuse to accept the COD order without a valid reason, we reserve the right to restrict your future COD orders.


9. Additional Charges
   - There are no additional charges for COD orders.


10. Security
   - COD is a safe and secure payment option. However, please be cautious of counterfeit currency or fraudulent activity.
   - Our delivery personnel are trained to handle COD transactions professionally and securely.


11. Contact Us
   - If you have any questions or concerns regarding our COD policy or any aspect of your order, please reach out to our customer support team at


We strive to provide you with a convenient and reliable shopping experience at XPNSV. If you choose the COD payment option, please adhere to this policy to ensure a hassle-free transaction.


Thank you for shopping with us!