Shipping & Delivery
Shipping & Delivery Policy
At XPNSV, we want to ensure a smooth and transparent shopping experience, including the shipping and delivery of your orders. Please read our shipping and delivery policy to understand how we handle the delivery of your products:
1. General Shipping Time
- The general shipping time for our products is estimated to be within 7-10 business days from the date of order confirmation.
- Please note that shipping times may vary based on your location and product availability.
2. Remote Pin code
- If your delivery address is in a remote area with limited accessibility, our delivery partners may require additional time to deliver your order.
- We will make every effort to inform you if your location falls into this category and provide you with an estimated delivery time.
3. National Emergencies and Lockdowns
- During national emergencies or lockdown situations as mandated by government policies, there may be disruptions in our delivery services.
- These disruptions may affect delivery times and the availability of certain products.
- We will keep you informed about any changes in delivery schedules or delays caused by such situations.
4. Tracking Orders
- To keep you updated on the status of your order, we provide order tracking information whenever possible.
- You will receive an email or SMS with a tracking number once your order is shipped, allowing you to monitor its progress.
5. Delivery Attempts
- Our delivery partners will make reasonable attempts to deliver the product to the provided address.
- If delivery is unsuccessful after multiple attempts, the product may be returned to our warehouse. In such cases, please contact our customer support team to arrange for re-delivery or a refund.
6. Delivery Charges
- Shipping charges, if applicable, will be mentioned during the checkout process and will depend on factors like location and order value.
- We may offer free shipping promotions from time to time. Please refer to the current promotion for details.
We aim to ensure that your orders reach you in good condition and within a reasonable time frame. However, please understand that unforeseen circumstances, such as weather conditions or government directives, may affect delivery times beyond our control.
If you have any questions or need assistance with your order, please do not hesitate to contact our customer support team. We are here to help and ensure your shopping experience is as enjoyable as possible.
Thank you for choosing XPNSV for your shopping needs!